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Digital Armor Privacy Notice
PRIVACY POLICY (POPIA COMPLIANCE)
Last Updated: 22 June 2026
Digital Armor (Pty) Ltd (“Digital Armor”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
By using our website, purchasing our products, or providing us with your personal information, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect and process the following personal information:
- Full names and surnames;
- Identity or registration numbers (where required);
- Company information;
- Physical and postal addresses;
- Email addresses;
- Telephone and mobile numbers;
- Billing and delivery addresses;
- Payment information;
- Order and purchase history;
- IP addresses and website usage information;
- Communications and correspondence with us.
2. HOW WE COLLECT INFORMATION
Personal information may be collected when you:
- Register an account on our website;
- Place an order;
- Request a quotation;
- Subscribe to newsletters or marketing communications;
- Contact our support team;
- Participate in promotions or surveys;
- Visit and browse our website.
3. PURPOSE OF COLLECTING PERSONAL INFORMATION
Digital Armor collects personal information for the following purposes:
- Processing orders and payments;
- Delivering products and services;
- Providing customer support;
- Managing warranties and returns;
- Communicating regarding products and services;
- Sending invoices, quotations, and statements;
- Preventing fraud and unlawful activities;
- Improving our products, services, and website;
- Complying with legal and regulatory obligations;
- Marketing our products and services where consent has been provided.
4. DISCLOSURE OF INFORMATION
We may share your information with:
- Courier and logistics providers;
- Payment processors and banking institutions;
- Software vendors and cloud service providers;
- Professional advisors and auditors;
- Government authorities and regulators where legally required;
- Law enforcement agencies where necessary.
Digital Armor will never sell your personal information to third parties.
5. DIRECT MARKETING
Where permitted by law, we may send you information regarding our products, promotions, services, and events.
You may opt out of marketing communications at any time by:
- Clicking the unsubscribe link;
- Contacting us via email;
- Updating your communication preferences.
6. INFORMATION SECURITY
Digital Armor implements reasonable technical and organisational measures to protect personal information against:
- Loss;
- Unauthorised access;
- Destruction;
- Misuse;
- Alteration;
- Unlawful disclosure.
These measures include:
- Secure hosting environments;
- Encryption technologies;
- Access controls;
- Password protection;
- Firewalls and security monitoring.
7. RETENTION OF INFORMATION
We retain personal information only for as long as:
- Required to fulfil the purpose for which it was collected;
- Required by law;
- Necessary for accounting, warranty, or dispute resolution purposes.
Thereafter, information will be securely destroyed or anonymised.
8. YOUR RIGHTS UNDER POPIA
You have the right to:
- Access your personal information;
- Request correction of inaccurate information;
- Request deletion of information where legally permissible;
- Object to processing in certain circumstances;
- Withdraw consent;
- Lodge a complaint with the Information Regulator.
9. COOKIES AND WEBSITE ANALYTICS
Our website may use cookies and similar technologies to:
- Improve website functionality;
- Analyse website traffic;
- Personalise user experiences;
- Enhance security.
Users may disable cookies through their browser settings, although some website functionality may be affected.
10. CONTACT DETAILS
Digital Armor (Pty) Ltd
Email: info@digitalarmor.co.za
Website: www.digitalarmor.co.za
Complaints may also be lodged with the Information Regulator of South Africa.